Follow up from yesterday.
I did better today. However, I'm only leaving an hour earlier than I did last night. At this rate, it will be 2 weeks before I'm on regular schedule again.I now realize that I am not in control of my schedule. In the past 24 hours there have been four major schedule changing events. A business rule issue was not resolved before implementation so about 600 customers were not able to log in to our system. That issue required immediate attention. The discovery-identify-alter-verify process was pretty quick but it still took an hour I had planned for other important things. The second major issue was similar to the first. A system improvement required a change over for a partner company but the communication of the change was cause for end user confusion. Another hour. The third issue, while minor on the "overall" scale of things caused the most impact: 2 hours. Installing a Windows PC on a network correctly is hard enough as it is. Upgrading from one PC to another for a "Power User" AND leaving the original PC in working order added a lot of complexity. Mainly software version problems dealing with which software program was installed where and which license could be moved and which needed upgrading. So far I've worked 4 hours on things that were not in my schedule and evey one of the new things needed to be done today. I forget what the fourth major issue was because I couldn't do anything about it. I'll figure out how to solve that problem another day.
posted by Kev @ 10/28/2004 07:25:00 PM
1 Comments:
I think this post today explains your previous post. As long as things keep happening that alter your schedule, you can't have a schedule. I guess we all deal with this and interuptions and 'fires' are just a way of life. I talk to many senior citizens who are so bored and they have nothing to do everyday. The kids are bored and the old folks are bored and those in the middle do it all.
Post a Comment
<< Home